Aruba Refuses Entry to Crystal Serenity

Travel Pulse reports that the ship will now sail to Bimini arriving January 31.

The Travel Pulse website reports that even though all services were paid in advance, and even though there are no reasonable risks or claims made against the vessel, local officials in Aruba have refused entry to the Crystal Serenity.


Guests were scheduled to finish their aborted world cruise on January 29, and many guests were planning to join Regent Seven Seas Mariner for their world cruise the next day. Regent Seven Seas Cruises, said Saturday that it instead arranged for passengers to either fly from the Bahamas to Barbados to meet the Mariner, and will pay for the passengers' airfare, or to join cruises on the Seven Seas Splendor or the Seven Seas Explorer, which are departing from Miami Feb. 3 and Feb. 4, respectively.


The Crystal Serenity will now make its way to Bimini and join the Crystal Symphony. That ship has been in Bimini hiding from U.S. Marshals since last week. The ship had been in the first days of a 116 world cruise when the cruise was canceled because of the parent company of Crystal's financial woes.


Luxury travel agent Steven E. Shulem, onboard Serenity, supplied the letter sent to the guests with Travel Pulse.


The letter to guests read, "Although Crystal Serenity was cleared to arrive in Aruba today with all services paid for in advance and even though there are no reasonable risks or claims made against the vessel, local officials informed us on Friday at 4:30 p.m. that the ship will be not permitted to dock in Aruba as scheduled. Since receiving this most unfortunate news, we have spent hours conferring with Aruba officials toward a positive resolution – with even our humanitarian pleas falling on deaf ears – but to no avail."

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